ShipRush support is available in several places and forms:
The ShipRush Community Forums. Come and ask questions, post screen shots, or just 'lurk.'
Product documentation at www.zfirm.com. In the Support area, the Product Documentation is updated regularly, and may be more up to date than the help file that came with ShipRush.
Knowledge Base at www.zfirm.com. In the Support area, the Knowledge Base is a great place if you are getting an error or have an advanced question that is not covered in the help file. If there is an error number, enter just the number. If there is no number enter a few words. The Knowledge Base is updated on an ongoing basis.
Z-Firm Technical Support. Need an expert on the line? Give us a call. There is a fee for phone support after the initial installation period.