Top Ten Tips for Shipping

  1. Make sure that the address information in the 'core' system (your accounting / POS / contact manager) is up to date and correct.

  2. Keep phone numbers and email addresses in your core system so that ShipRush can automatically send shipment notifications to the recipients.

  3. Remember to use the shipment reference line to say something about the shipment. E.g. 'invoice 1234' or 'sample kit of widgets.'

    This reference gives the label meaning. Ideally, it is the order number, invoice number, or description of the shipment contents. Remember that in ShipRush history, the full text search function searches this reference, making shipments easy to find (if they have a useful reference!)Having a useful reference 'liberates' the label, because anyone who looks at the label (or the parcel it goes on) now has a clue about the shipment without having to ask.

  4. Generate labels 'up front' in the work flow whenever possible. Keeping the computer work at the front of the process (for example when an order is keyed into the accounting system) smooths the work flow and reduces the need for a computer down in the shipping area.

  5. If you have standard packaging or items that you send frequently, use AutoShip templates to speed through the process.

  6. Use a thermal label printer, not a laser printer. Or use peel-and-stick label stock in a laser printer. Plain paper labels cause more work down stream to actually afix the label to the parcel. Peel and stick labels save you time.

  7. Each week, export the week's shipping history to a PDF or xls file and save it to a directory for the book keeper. Don't leave it to the book keeper to ask for the information, just send it proactively to the book keeper (fewer questions means more productivity!).

  8. Democratize shipping if appropriate. If user Joe is delegating shipments to user Jack, perhaps it is useful to set up Joe with ShipRush so he can process the shipments himself (and set the shipment reference to something useful). This way Jack can simply grab the labels off the printer and handle them. In many cases, cutting delegation increases efficiency.

  9. Use the shipping history created by ShipRush. If a customer calls, or you need to look up 'did we ship to this customer?' look in the accounting or CRM system. ShipRush saves shipping history there for exactly this reason. Only in exceptional cases should the shipping clerk be bothered with a 'what is going on with shipment X' kind of question.

  10. Tie ShipRush to custom systems, or systems ShipRush lacks 'out of box' support for. Use either ShipRush ADO or the ShipRush SDK to automate your process.