Custom Email Notification

Everyone likes to get an email telling them a package is on the way. The email alerts us that something is coming, and it even has the tracking number in it, so we can see the package on the way to us (or can figure out who signed for it when we can't find it!).

The Notification option on the ShipRush screen tells you where the email notification will be sent. Up to three email addresses separated by semicolons (;) can be entered here.

By default, this email will come from the shipping carrier, and will be their standard template. However we can change this in ShipRush settings so that ShipRush itself will send the email. If ShipRush sends the email, it gives us full control over the text that is sent.

There are a couple of steps to create our own notification.

First, in settings, set ShipRush to send the notification:

Then create the template by pressing the ... in the Notification Templates area:

Just type your message in the Template area, and double click on the fields at right to add them to the template.

Save the template.

The next step is to configure ShipRush to send mail itself. The easiest way to do this is to open your Outlook mail settings and find the settings for your SMTP server. Copy those settings to this area in ShipRush settings:

The SMTP server is what email software uses to send mail. If you do not know your SMTP setting, open the mail server configuration in Outlook (or whatever application you use for email). If this does not provide enough information, contact the documentation or help desk at your Internet Service Provider (ISP). They will know how to configure the SMTP setting. (Note that Z-Firm will not know how to set this, as it is dependent on the ISP).