Internet Fax

Internet fax allows OmniRush to process jobs and submit them to an Internet Fax Service Provider (IFSP) for final delivery.  OmniRush has extensive integration to allow the true final status as reported by the IFSP to be logged in the CRM system.  Click here for a diagram that shows the process.

 

To use Internet Fax, the steps are:

 

  1. Open an account with Easylink. For an Easylink account, click here for the Easylink application form.

  2. When your account is open (Easylink accounts are emailed you, generally within one business day) take these steps in the OmniRush Administrator:

    1. In the Server Modules branch, right click on your OmniRush Server, select New Module

    2. Select Module Type: Fax Server (Internet Fax)

    3. Select the appropriate Fax Service Provider

    4. Enter your username and password

    5. Save the module, right click on it, select Start

    6. Open or create a fax Track that will be used to feed the module

    7. In the Fax Settings tab of the Track, be sure to select the appropriate Bridge Type (to match your internet fax account)

    8. Save and close the Track

 

You are now ready to fax.  See the Fax Test Jobs page for steps on how to submit test jobs into the new Internet Fax module.

 

 

Module Settings:

 

Max # of Attempts Per Fax   Normal Setting: 3   This controls how many times OmniRush will attempt to upload a job to the Internet Fax Service Provider (IFSP) before giving up and failing the job as unable to upload.  Once uploaded, the IFSP will retry the fax 2 or 3 times (depending on IFSP) before giving up and failing the job.  

Delay Between Attempts   Normal Setting: 00:04  This sets the delay between upload attempts.

Sleep Between Passes   Normal Setting: 00:10  For super heavy broadcasting, set to 1 or 2

Packaged Upload    (not available with Easylink)

 

For example, if the internet connection is overloaded or unreliable, a setting of 3 attempts 10 minutes apart would cause OmniRush to attempt the upload three times over a 20 minute period before giving up with an upload failure.